Delivery Policy

1. Delivery Areas

We deliver to addresses within the UAE, including Dubai and other Emirates. For international deliveries, please contact us for availability and shipping options.

2. Shipping Costs

  • Within UAE: Standard shipping is free for orders over AED [amount]. For orders below AED [amount], a shipping fee of AED [amount] applies.
  • International Shipping: Costs vary based on destination. Contact us for a shipping quote.

3. Delivery Timeframes

  • Within UAE: Deliveries typically occur within 2-5 business days from the order date.
  • International Shipping: Delivery times vary based on location and customs processing. Please allow up to 15 business days.

4. Order Processing

Orders are processed within 1-2 business days. You will receive a confirmation email once your order has been shipped, including tracking details.

5. Delivery Issues

For any issues with your delivery, such as delays or missing items, please contact us within 7 days of the expected delivery date.

6. Delivery Instructions

Please ensure that the delivery address provided is accurate. We are not responsible for lost or undelivered orders due to incorrect address details.

 

 

 

 

A Milestone We Are Proud Of

Every brand has a defining moment that reminds you your vision is being recognised. For FARIDAH, that moment came when we were honoured to be selected as a gifting partner for the International Indian Film Academy (IIFA) Awards for two consecutive years, 2023 and 2024.

As a young luxury fragrance house born in the UAE, standing alongside one of the world's most celebrated film awards was a milestone that marked the beginning of our journey. Our signature fragrance gift sets were thoughtfully presented to distinguished guests, industry leaders, and acclaimed artists from both the North and South Indian film industries, introducing FARIDAH to individuals who celebrate creativity, artistry, and excellence.

As we continue to grow, this milestone remains a source of inspiration, areflection of how far we've come and a promise of the timeless experiences we strive to create with every bottle we craft.